original community developments
Customer Trends 2012
Tenant Staff Satisfaction
Our process
Customer satisfaction surveys are issued to users of the LIFT buildings on a annual basis; the first surveys are
always issued within 12 months of the facility...
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original community developments
Customer Trends 2012
Tenant Staff Satisfaction
Our process
Customer satisfaction surveys are issued to users of the LIFT buildings on a annual basis; the first surveys are
always issued within 12 months of the facility becoming operational as it allows a few months for teething
problems, if they occur, to be resolved and for staff to settle into their new working environment.
The following
analysis gives an overall review of performance across the estate.
Each question is scored out of 10 and it is expected that a good average score for performance in line with the
Contract is above 60%.
Investing in the Health and Social Care of local communities
Listening to you to deliver
improved care for your community
www.
communityventuresltd.
co.
uk
Seaham Health Centre
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